It turns out he was skiing down a black mogul run and got the turn wrong going over and landing on his shoulder. He dislocated his shoulder and broke the arm in the process into multiple pieces. He also tore the ligament in his thumb (on the other hand) completely off the bone. From Banff he was transferred the 200km to Calgary for surgery to repair his arm and shoulder. He now has a plate in his shoulder and 7 screws keeping it together. When I left the hospital he had moved from being miserable and in pain the day before to being bored at having nothing to do.
There are a few raves that came out of this. The first was for Avis. The car was supposed to be returned to Calgary but none of the three of us wanted to drive it. So someone from Banff Avis drove up to our house to pick up the car (he was the only one on duty so had to leave his car here) and said there would be no charge for it. My parents were insured through the flight centre insurance "Covermore" and I can not recommend them highly enough. Everytime we called they had all the details of the case on hand, purely based on our surname. They were incredibly proactive calling the hospital, the surgeon, organising new flights with a business class upgrade for both Mum and Dad. Our rough calculation is that they have paid out around $50,000 and almost all of this they have paid directly. They weren't able to pay the Banff hospital directly as Banff refuses to deal with insurance companies but everything else they have taken care of.
2 comments:
Ouch! That sounds particularly painful. How long does he have to keep the screws in place? Anyway hoping for a speedy recovery! Take care of yourselves. Stephen & Judy
The screws stay in forever, that's what is holding the bone together now.
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